Frequently asked questions
We are open to answering any questions you may have.
What is GloversPro?
GloversPro is a service platform connecting users with certified professionals, known as GloversPro Contractors, to fulfill a variety of home service needs. From minor tasks to larger projects, GloversPro aims to provide reliable and efficient solutions.
Who are GloversPro Contractors?
GloversPro Contractors are fully vetted professionals in various fields, available to accept your service requests.
How are GloversPro Contractors vetted?
GloversPro Contractors undergo comprehensive background checks and hold relevant licenses and certifications in their respective fields to ensure trust and reliability.
Can I cancel after requesting service?
Yes. Cancellation policies may apply. Refer to our terms and conditions, and if needed, contact our support team for assistance.
How does pricing work?
Pricing is transparent with no hidden costs. Users are informed of the pre-set rates, ensuring clarity in the billing process.
Does GloversPro service my area?
GloversPro operates in specific regions. Check the app or website to confirm if your area is covered.
How long will it take to accept my request?
The time for a Pro to accept your request varies. Factors include availability, location, and the nature of the service requested.
Do I need to provide my credit card info?
Yes, to secure and confirm your service request, credit card information is required. Rest assured, GloversPro maintains secure transactions.
How are payments processed for the services?
Payments are processed upon completion of the job. Homeowners can make secure payments through the app using various payment methods.
Can I track the progress of my service request?
Yes, our platform provides real-time updates on the status of your service request. You can track the progress, communicate with the assigned contractor, and receive notifications when the job is completed.
What happens if I am not satisfied with the completed job?
Customer satisfaction is our priority. If you are not satisfied with the completed service, please contact our customer support, and we will work to address and resolve any issues promptly.
Are there any hidden fees associated with the services?
No, we believe in transparency. The agreed-upon pricing, whether hourly or flat rate, is communicated upfront. There are no hidden fees, and you only pay for the services you request.
How do I become a contractor on your platform?
If you are a skilled contractor interested in joining our platform, please visit our website and follow the application process. We carefully review all applications to ensure the quality and reliability of our contractor network.
What types of payment methods are accepted?
We accept various payment methods, including credit cards and digital wallets. Choose the option that suits you best for a seamless and secure transaction.
How are disputes or issues resolved?
In case of disputes or issues, our customer support team is here to help mediate and find a fair resolution for both homeowners and contractors.
I need help with my job.
If you encounter any issues or need assistance with your job, reach out to our support team through the app or website for prompt and reliable help.
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Where do we operate
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GloversPro
Mississauga West
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Toronto
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Oakville
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Brampton
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Burlington
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Hamilton
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Vaughan
GloversPro
Caledon
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Mississauga East
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Downtown
